Employers Should Offer Anger Management/ Conflict Resolution Training


Given the coronavirus, many of us are spending more time in quarantine with those we're close to. These increased interactions may require us to examine our relationships and reexamine how we've dealt with conflict.

Whether at work or at home, we tend to mirror the expressions and habits we've learned from our childhood, from our family and from the reactions we've received throughout our lives.

Given employees' varying backgrounds, employers should offer employees anger management training in order to ensure a respectful, efficient workplace.

To be clear, conflict isn't necessarily bad.

From a positive perspective, anger can work as a healthy warning system letting us know that:

From a negative perspective, anger can be expressed using hostility, aggression and violence. The inability to appropriately deal with conflict and manage your anger, can lead to: failed relationships, poor job performance, guilt, shame, fear, lack of community and social isolation.

Luckily, we are all capable of changing our relationship with how we experience anger and resolve conflict.

Unhealthy expressions of anger:

  • Lying & manipulation

  • Holding a grudge

  • Suppressing anger & ignoring emotions

  • Not considering others' feelings

Healthy expressions of anger:

  • Open communication

  • Phrases like "I feel upset when..."

  • Seeing both sides objectively, accepting & validating your partner

"In your anger do not sin"

-Ephesians 4:26

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